FAQ

GENERAL FAQ

What kind of planner do you use?
Currently, I am in an Archer & Olive Dot Grid Notebook, which I use as a bullet journal. 

I also really like Erin Condren Planners. Use my referral link to get $10 off your first purchase: https://www.erincondren.com/referral/invite/ashleymonda1222

What type of sticker paper do you use? 

We have two different kinds of sticker paper. Matte white, ultra smooth, a permanent adhesive paper which is used in all listings. We also have a matte transparent paper that is only available on certain listings. 

What pens work on your paper? 
The matte white paper can be used with any pen. The matte transparent paper can be used with most pens. Some may require a small drying period. My favorite for this type of paper is fine tip sharpies or a felt tip pen like a Pigma Micron.

Do you offer freebies?
Every order receives the freebie of the month. Current freebies are always posted on Instagram!

How do I cancel my bullet bundle?
Go HERE to find out how. Please note in order to avoid being charged you must cancel before the 14th of each billing month. 

Are your current processing times?
The most up to date processing times can be found on the header bar of the website. 

When will my order ship? 
We aim to ship orders out as fast as possible and typically get them out well before our estimated processing time.

Do you take custom orders?

At this time I do not take customs. Suggestions on future releases are always welcome! 

Do you combine shipping? 
I can combine shipping but not during large sale times. It is just too hard with the number of orders. It significantly slows down processing times. Please inquire about combining shipping before you place a second order. 

**SHIPPING**
All domestic packages are sent via USPS with tracking numbers.All INTL packages are sent via USPS with tracking. 


My order says it is delivered but it is not. What do I do?
Unfortunately, the postal service can misdeliver mail sometimes. You'll need to check with your local post office and mail carrier. I also highly recommend checking with your neighbors. If you have a parcel type mailbox leave a note for your mail carrier to check the other units. Unfortunately, after an order is marked as delivered I cannot refund your order. 


Every computer monitor, tablet, phone screen is different. Some colors may appear slightly different in person.

By purchasing from my site you agree to my policies and terms and conditions. If you've any questions please do not hesitate to ask. 

updated: 1/10/2019

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